Privacy Policy

Baningi Furniture (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, products, and services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and physical address.

  • Transaction Details: Purchase history, billing details, and delivery information.

  • Website Usage Data: IP address, browser type, operating system, and pages visited.

  • Communications: Any information you provide when you contact us through our forms, email, or social media.

2. How We Use Your Information

We process your personal information for the following purposes:

  • To respond to your enquiries and provide customer support.

  • To process and deliver your orders.

  • To send you updates, promotional offers, and marketing communications (where consent has been given).

  • To improve our website, services, and customer experience.

  • To comply with legal and regulatory requirements.

3. Legal Basis for Processing

We process your personal information based on the following lawful grounds:

  • Your consent, where you have agreed to receive communications.

  • Contractual necessity, to fulfill your purchases or service requests.

  • Legitimate interests, such as improving our offerings and preventing fraud.

  • Legal obligations, to comply with applicable laws.

4. Sharing of Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Payment processors, delivery companies, and IT support.

  • Legal Authorities: Where required by law or to protect our rights.

  • Business Partners: Only where you have provided explicit consent.

5. Data Storage and Security

  • Your personal information is stored securely and protected against unauthorized access, alteration, or destruction.

  • We implement appropriate technical and organizational safeguards to maintain data confidentiality and integrity.

6. Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

7. Your Rights

As a data subject under South Africa’s Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to your personal information.

  • Request correction or deletion of your personal information.

  • Object to or restrict the processing of your information.

  • Withdraw consent at any time for marketing communications.

To exercise these rights, please contact us at:
📧 [Insert Contact Email]
📞 [Insert Contact Number]

8. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You may manage cookie preferences through your browser settings.

9. Marketing Communications

With your consent, we may send you promotional emails or SMS messages. You can opt-out of these communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Baningi Furniture

📧 info@baningifurniture.co.za
📍 Johannesburg, South Africa